Description
Repair/Refurbishment of the Genmega EPP B5 keypad includes:
- Repair of the keypad’s motherboard.
- Firmware upload.
- Product testing.
Warranty Information
- 6-month warranty on repaired or replaced parts.
- The warranty covers parts replacement only.
Shipping Information:
Please note that the address listed on our contact page is for will-call only. Do not send any shipments to this location.
Once we receive your order, we will send you an email with the shipping instructions and the correct shipping address.
Turnaround Time
- Typical turnaround time: 7–10 business days after receipt of the keypad.
- Rush service may be available upon request.




